LC777 Privacy Policy – How We Protect Your Data

01 Who We Are

LC777 is an online betting and gaming platform operating at lc777.app. We provide sports betting, live casino, slot games, cockfighting, and related gaming services to players in Bangladesh and other permitted regions. When this Privacy Policy refers to "LC777", "we", "us", or "our", it means the LC777 platform and the team responsible for operating it.

LC777 is the data controller for all personal information collected through the lc777.app platform. This means LC777 determines the purposes and means of processing your personal data. If you have any questions about how LC777 handles your data, the contact details are at the bottom of this page.

02 Data We Collect

LC777 collects personal data in two categories: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

• Full name as it appears on your official ID.
• Date of birth (used to verify you are 18 or older).
• Mobile phone number registered in your name.
• Email address.
• Payment account details (bKash, Nagad, or Rocket number).
• Identity verification documents when requested (national ID, passport, or similar).
• Any information you provide when contacting LC777 support.

Information collected automatically:

• IP address and approximate geographic location.
• Device type, operating system, and browser version.
• Pages visited on lc777.app and time spent on each page.
• Betting and gaming activity, including bets placed, games played, and transaction history.
• Session duration and login timestamps.
• Cookie and tracking data (see Section 6).

03 How We Collect It

LC777 collects your personal data through the following channels:

• Registration form: When you create your LC777 account, you provide your name, phone number, email, and date of birth directly.
• Deposit and withdrawal requests: When you transact on LC777, your payment account details are recorded to process and verify the transaction.
• Identity verification: When LC777 requests KYC documents, you upload them directly through your account dashboard.
• Platform usage: As you browse and play on lc777.app, our servers automatically log device data, IP addresses, and activity data.
• Support interactions: When you contact LC777 support via live chat or email, the content of those conversations is stored.
• Cookies: LC777 uses cookies and similar technologies to collect browsing and session data. See Section 6 for full details.

04 Why We Use Your Data

LC777 uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described here without first obtaining your consent.

• Account management: To create, maintain, and secure your LC777 account.
• Age and identity verification: To confirm you meet the minimum age requirement of 18 and that your account details are genuine.
• Payment processing: To process deposits and withdrawals in BDT via bKash, Nagad, and Rocket accurately and securely.
• Fraud prevention and security: To detect and prevent unauthorised access, suspicious betting patterns, money laundering, and other prohibited activities.
• Responsible gaming: To monitor betting behaviour and identify players who may need support or intervention under LC777's responsible gaming policy.
• Customer support: To respond to your queries, complaints, and requests efficiently.
• Platform improvement: To analyse how players use LC777 and improve the platform's features, performance, and user experience.
• Legal compliance: To meet obligations under applicable laws and regulations, including anti-money laundering requirements.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers from LC777.

05 Who We Share Your Data With

LC777 does not sell your personal data. We share your data only with the following categories of third parties, and only to the extent necessary for the stated purpose:

• Payment processors: bKash, Nagad, and Rocket receive your payment account details to process deposits and withdrawals. These providers operate under their own privacy policies and are regulated financial service providers.
• Identity verification providers: When KYC verification is required, your identity documents may be processed by a third-party verification service. These providers are contractually bound to protect your data.
• IT and hosting providers: LC777's platform infrastructure is supported by hosting and technology providers who may have access to server data. These providers operate under strict data processing agreements.
• Legal and regulatory authorities: LC777 may be required to disclose your data to law enforcement, regulatory bodies, or courts if required by law or to protect the rights and safety of LC777 and its users.
• Fraud prevention services: LC777 may share data with fraud detection services to identify and prevent prohibited activities on the platform.

All third parties who receive your data from LC777 are required to handle it securely and use it only for the specific purpose for which it was shared. LC777 does not permit third parties to use your data for their own marketing purposes.

06 Cookies & Tracking Technologies

LC777 uses cookies and similar tracking technologies on lc777.app. Cookies are small text files stored on your device that help the platform function correctly and allow LC777 to understand how players use the site.

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
• Analytics cookies: Used to understand how players navigate lc777.app — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised.
• Preference cookies: Store your platform preferences, such as language settings and display options, so you do not have to reset them each visit.
• Marketing cookies: Used only if you have opted in to receive promotional communications from LC777. These help LC777 understand which promotions are relevant to you.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the LC777 platform.

07 Data Retention

LC777 retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs.

• Active accounts: Your data is retained for the full duration of your LC777 account being open.
• Closed accounts: After account closure, LC777 retains transaction records, identity verification documents, and account history for a minimum of five years to comply with anti-money laundering regulations.
• Support records: Communications with LC777 support are retained for three years after the last interaction.
• Analytics data: Anonymised analytics data may be retained indefinitely as it cannot be linked back to any individual.

Once the applicable retention period has expired, LC777 securely deletes or anonymises your personal data so it can no longer be linked to you.

08 Your Rights

As an LC777 player, you have the following rights over your personal data. To exercise any of these rights, contact LC777 support with your request and we will respond within a reasonable timeframe.

• Right to access: You can request a copy of the personal data LC777 holds about you at any time.
• Right to correction: If any of your personal data held by LC777 is inaccurate or incomplete, you can request that it be corrected.
• Right to deletion: You can request that LC777 delete your personal data. Note that LC777 may be required to retain certain data for legal compliance purposes even after a deletion request.
• Right to restrict processing: You can ask LC777 to limit how your data is used in certain circumstances, for example while a dispute is being resolved.
• Right to data portability: You can request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
• Right to withdraw consent: Where LC777 processes your data based on your consent — such as for marketing communications — you can withdraw that consent at any time.

09 Data Security

LC777 takes the security of your personal data seriously. The platform uses a combination of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

• All data transmitted between your device and lc777.app is encrypted using TLS (Transport Layer Security).
• Stored personal data is encrypted at rest using AES-256 encryption.
• Access to personal data within LC777's systems is restricted to authorised personnel only, on a need-to-know basis.
• LC777 conducts regular security reviews and vulnerability assessments of the platform.
• Payment data is handled in accordance with the security standards of the relevant payment providers (bKash, Nagad, Rocket).

While LC777 takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your LC777 account and never share your login credentials with anyone.

10 Children's Privacy

LC777 is strictly an adults-only platform. The minimum age to register and use LC777 is 18 years. LC777 does not knowingly collect personal data from anyone under the age of 18.

If LC777 discovers that a player is under 18, the account will be closed immediately, all bets will be voided, and any deposited funds will be returned. If you believe a minor has registered on LC777, please contact support immediately at [email protected].

11 Changes to This Policy

LC777 may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or our data practices. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that affect how your data is used, LC777 will notify registered players via email or an in-platform notification before the changes take effect. Continued use of the LC777 platform after a policy update constitutes acceptance of the revised Privacy Policy.

We encourage you to review this page periodically so you are always aware of how LC777 is handling your personal data.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how LC777 handles your personal data, please get in touch with the LC777 support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available inside your LC777 account dashboard, 24/7.

For issues related to responsible gaming, self-exclusion, or problem gambling support, please visit the Responsible Gaming page for dedicated resources and tools.

For a full overview of the rules governing your use of the LC777 platform, please read the Terms and Conditions.